Club: Tekkers FC CIC (“Tekkers”, “we”, “us”, “our”)
Member/Parent/Guardian: the person responsible for registration, payments and communications (“you”, “your”)
Player: the child registered to attend Tekkers sessions (“player”)
1. About these Terms
1.1 These Terms apply to Tekkers FC CIC membership, training sessions, matches, events and club services (unless separate event/camp terms are provided).
1.2 By registering a player and/or paying membership fees, you confirm you have authority to do so and you agree to these Terms.
1.3 Additional club policies (including safeguarding, codes of conduct, media guidance, and communications standards) form part of these Terms.
2. Membership model (subscription)
2.1 Tekkers FC membership is a monthly subscription that automatically renews each month until cancelled in line with these Terms.
2.2 Membership is charged per membership period (monthly) and is not a fixed “season price”.
2.3 A place is only secured while the membership is active and paid up to date.
3. Fees, billing and payment timing
3.1 Membership fees are paid monthly, 1 month in advance. Your payment secures your child’s place for the upcoming membership period.
3.2 Payments are taken by Direct Debit/recurring payment (or another method we confirm).
3.3 You are responsible for keeping payment details up to date and ensuring sufficient funds are available.
Missed or failed payments
3.4 If a payment fails or becomes overdue, we may pause training access and/or match availability until the account is brought up to date.
3.5 Any reasonable payment provider charges or bank fees incurred by us due to repeated failed payments may be passed on to you where applicable.
Chargebacks and payment disputes
3.6 If you raise a chargeback or payment dispute, we may suspend participation while the matter is investigated. You remain responsible for any valid fees due under these Terms.
Price changes
3.7 We may review and change membership fees from time to time due to changes in operating costs (including facility hire, staffing, equipment and club delivery costs).
3.8 If fees change, we will provide at least 30 days’ written notice before the new fee takes effect. The updated fee will apply from the start of the next billing period after the notice period.
3.9 If you do not wish to continue at the new fee, you may cancel before the change takes effect to avoid being charged the updated amount.
4. Cancellations (ending membership)
4.1 You may cancel membership at any time by submitting written notice via the club’s published cancellation process (email/official messaging channel).
4.2 Unless we confirm otherwise, cancellations take effect at the end of the current paid membership period.
4.3 If you stop a Direct Debit without providing written cancellation notice, you remain responsible for any fees due until cancellation is properly processed.
4.4 Fees are normally non-refundable once a membership period has started, except where required by law or where we agree otherwise in writing.
5. Refunds and missed sessions
5.1 No refunds are issued for player absence due to holidays, school trips, illness, injury, lateness, or other non-attendance.
5.2 If Tekkers cancels a session due to safety concerns, facility closure, weather, or reasons beyond our control, no refunds, credits, replacement sessions, or alternative arrangements will be provided. Membership fees remain payable as normal and contribute to the wider running and delivery of the club (including facility bookings, staffing, planning and operational costs), which continue even when a session cannot take place.
5.3 We do not guarantee that every player will be selected for every match. Match availability and selection may depend on attendance, behaviour, squad planning, development priorities, and suitability.
6. Trials and places
6.1 Trials are offered at Tekkers’ discretion and do not guarantee a permanent place, ongoing membership, or match selection.
6.2 We may offer or decline membership following a trial, including where squads are full or where behaviour/suitability standards are not met.
7. Registration and player information
7.1 You must provide accurate player information (including name, date of birth, emergency contacts, and relevant medical needs).
7.2 You must inform us promptly of changes to medical conditions, allergies, safeguarding information, emergency contacts, or anything that may affect safe participation.
7.3 You confirm you have the legal authority to register the player and consent to participation.
8. Health, safety and medical consent
8.1 Football involves physical activity and carries an inherent risk of injury. Players participate at their own risk.
8.2 You are responsible for ensuring the player is medically fit to participate and appropriately equipped.
8.3 In an emergency, you authorise Tekkers to seek medical assistance for the player. Any medical costs remain your responsibility.
Injury and return-to-play
8.4 If a player is injured or unwell, we may require them to sit out for safety. Where appropriate, we may request confirmation that they are fit to return (including medical advice). Our decision on safe participation is final.
9. Behaviour standards, equality and safeguarding
9.1 Tekkers is a development environment. Players must follow coaching instructions, respect teammates/opponents/officials, and behave appropriately.
9.2 Parents/guardians must follow our touchline standards and communicate respectfully with staff, officials and other families.
9.3 Abuse, discrimination, intimidation, bullying, or aggressive behaviour (by players or parents/guardians) is not tolerated and may result in suspension or termination of membership.
Equality and inclusion
9.4 We aim to provide an inclusive environment and do not tolerate discrimination or harassment on any protected characteristic. We may refuse or end membership where conduct conflicts with this standard.
Immediate removal for safety/safeguarding
9.5 We may remove a player (and/or require a parent/guardian to remove a player) from a session immediately where we believe it is necessary for safeguarding, safety, welfare, or to protect the club environment.
10. Attendance, punctuality and venue responsibility
10.1 Players must arrive on time and be collected on time.
10.2 You are responsible for the player outside session times, including in car parks and common areas before and after sessions.
10.3 Parents/guardians are responsible for all children in their care at the venue (including siblings) and must follow venue rules, parking instructions, and staff direction.
10.4 Persistent late collection may trigger safeguarding procedures and/or reasonable admin charges where applicable.
11. Photography, filming, VEO and media use
11.1 Tekkers may photograph or film training and matches for coaching, analysis, education, safeguarding purposes, and to celebrate player development. This may include the use of automated match cameras (e.g., VEO or similar).
11.2 By registering a player and participating in Tekkers activities, you acknowledge and accept that filming/photography may take place as part of normal club operations.
Publishing and sharing footage
11.3 Match footage may be shared privately or publicly. This can include full-match recordings and/or highlights, which may be published on platforms such as YouTube and used for club communications, coaching review, and marketing purposes, in line with our safeguarding-led approach.
Opt-out and practical limits
11.4 If you wish to opt out of your child being featured in identifiable public content, you must notify us in writing. We will take reasonable steps to comply (including avoiding featured clips and thumbnails).
11.5 You acknowledge that wide-angle match filming may capture players incidentally. When an opt-out is submitted, we will take reasonable steps to avoid featuring the player intentionally, but we cannot guarantee complete exclusion from wide-angle match footage.
Parent filming
11.6 You must not publish footage/images of other children in a way that breaches safeguarding, privacy, or brings the club into disrepute. If asked by the club to remove content for safeguarding reasons, you must comply promptly.
12. Kit, equipment and personal property
12.1 Players must wear appropriate football kit, shin pads, and suitable footwear for the surface.
12.2 Tekkers may require specific kit for matches or events.
12.3 Players bring personal items at their own risk. We are not responsible for loss, theft, or damage to personal items (including phones and valuables).
13. Data protection and communications
13.1 We process personal data to operate the club safely and effectively (registration, payments, communications, safeguarding, coaching records and operational administration).
13.2 We handle personal data in line with applicable data protection laws and our internal privacy approach.
13.3 You agree that club communications may be sent via email and/or official messaging channels (including group announcements).
14. Changes to sessions, venues, staffing and structure
14.1 We may change session times, venues, coaches, formats, group structures or schedules where necessary for quality, safety, availability, operational reasons, or facility requirements.
14.2 We will provide reasonable notice where practical.
15. Suspension and termination by Tekkers
15.1 We may suspend or terminate membership where:
15.2 For serious issues, we may act immediately. For non-urgent issues, we will usually communicate concerns and expectations first.
15.3 Termination due to misconduct or non-payment is normally without refund.
16. Liability
16.1 Nothing in these Terms limits liability where it cannot legally be limited (including for death or personal injury caused by negligence, or fraud).
16.2 Subject to 16.1, Tekkers is not liable for indirect losses (e.g., travel costs, missed activities, or third-party costs).
16.3 You remain responsible for ensuring the player participates safely and appropriately.
17. Force majeure (events outside our control)
17.1 We are not responsible for failure or delays caused by events beyond our reasonable control (e.g., extreme weather, facility closure, emergency restrictions, or serious staff disruption).
17.2 Where possible, we will communicate updates promptly via official club channels.
18. Complaints and queries
18.1 Complaints must be submitted in writing via the club’s published contact method.
18.2 We aim to acknowledge complaints within 7 days.
18.3 We aim to provide a written response within 7 days of acknowledgement (where the matter is complex, we will update you on expected timelines).
18.4 Safeguarding concerns are handled under safeguarding procedures and may be escalated to relevant authorities where required.
19. Updates to these Terms
19.1 We may update these Terms from time to time. The latest version will be published on our website and will apply from the stated “Last updated” date.
19.2 Where changes are material (such as fees), we will provide notice as stated in these Terms.
20. Legal (governing law and severability)
20.1 If any part of these Terms is found unenforceable, the remainder will continue in full force and effect.
20.2 These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction.
21. Contact
For cancellations, payment queries, opt-outs, or official communications, contact Tekkers via the club’s published email/official messaging channel.